Security & Privacy

Your patients' data is
safe with us

Medical clinics process sensitive personal data. That's why security is our top priority — not an afterthought.

GDPR
Compliant
AES-256
Encryption
TLS 1.3
Transmission
EU Hosting
Data location
99.9%
SLA Uptime
RBAC
Access control

AES-256 Encryption

All data stored in the database is encrypted using AES-256 — the same standard used by banks and government institutions. Encryption keys are rotated automatically.

  • Data-at-rest encryption (AES-256)
  • Data-in-transit encryption (TLS 1.3)
  • Encrypted backups
  • Per-tenant keys

Automatic Backups

The database is backed up daily automatically by Supabase. Backups are retained for 30 days, and data can be restored to any selected date.

  • Daily backup (0:00 UTC)
  • 30-day retention
  • Point-in-time restore
  • Geo-redundant backup

GDPR Compliance

Palyri is designed in accordance with GDPR requirements. We process data solely for service delivery. On request, patient data is deleted within 72 hours.

  • Database in the European Union
  • DPA (data processing agreement)
  • Right to be forgotten
  • Record of processing activities

Access Control (RBAC)

Every clinic employee has a role with precisely defined permissions. An administrator can revoke access or change permissions for any individual at any time.

  • Roles: Admin, Manager, Receptionist
  • Per-clinic access (multi-tenant)
  • Activity log
  • 2FA (coming soon)

EU Hosting

Palyri infrastructure is located exclusively on Supabase and Vercel servers in Europe (Frankfurt, Dublin). Data never leaves EU territory.

  • Supabase EU (Frankfurt)
  • Vercel Edge EU
  • No data transfers to the USA
  • SLA 99.9% uptime

Audit & Monitoring

We monitor system security 24/7. Suspicious activity is detected automatically, and access logs are retained for 12 months.

  • 24/7 monitoring
  • Security alerts
  • Access logs 12 months
  • Penetration testing (annually)

Data Processing Agreement (DPA)

Every Palyri client receives a standard data processing agreement compliant with Article 28 of the GDPR. The agreement is signed electronically — no bureaucracy. If your clinic requires custom clauses, contact us.

Ask about DPA